November 5, 2020
Presented by Jean Lundquist, LCSW
Crisis Intervention requires a clinician to develop skillsets in a variety of evidence-based practices to work towards resolution safely and swiftly. With telehealth utilization on the rise from COVID-19, rapport building is essential for remote crisis intervention. We will discuss communication techniques and strategies for video and audio platforms. A major focal point of discussion regarding crisis intervention will be from a symptom-based approach. Please see the previous Crisis Intervention over the Phone training where we discussed assessment of symptoms and crises related to depression and paranoia, with interventions related to DBT and Solution Focused therapy. This training will emphasize de-escalation techniques for agitation associated with methamphetamine induced psychosis. We will also address panic attacks through CBT and mindfulness interventions. We will take time to discuss application of these interventions through shared dialogue, vignettes, and case consultation.